SIG

Industry Advisor (Interim Role)
Client: SIG – Düsseldorf, Germany

January 2019 - May 2020
• Engaged as an interim strategic advisor to support SIG’s transition from time-and-material (T&M) service models to Pay-on-Performance (PoP) contracts across their aftermarket and field service operations. The objective was to develop scalable business models that leverage Industry 4.0 capabilities, combining data-driven service delivery, automation, and customer-centric KPIs to drive recurring revenue and enhance service efficiency.
• Designed and piloted performance-based service contracts across key global accounts, resulting in a 22% increase in service margin and a 15% reduction in unplanned downtime for pilot clients.
• Developed a modular pricing and contract framework enabling SIG to shift over 30% of aftermarket services toward recurring, outcome-based revenue models within the first 12 months.