Shailen Shukla

In a world with increasing competition and fragmentation of industries, I believe that leveraging the power of Operational Efficiency and Logistics can differentiate an organisation from the rest. I am skilled at driving growth using this and managing complex Supply Chains, having successfully established multi-million 3PL functions from the ground up. ● Spearheaded the establishment of Ecommerce Operations for Jumbo’s Omnichannel E-Commerce business, using its own network of 50+ bikes, vans and line haul vehicles. Achieved up to 85% next day B2C delivery (>98% overall for B2B) in UAE. ● Customer journey management and how to achieve customer delight ● Last Mile delivery software selection and project implementation, managing project life cycle ● Managing analytics, making decisions to improved efficiency based on the same ● Improve fulfillment, fill rate efficiency, automation of inventory replenishment ● Order geography and time heat maps S K I L L S // A T T R I B U T E S •3PL •E-Commerce •Supply Chain & Logistics Strategy • Profit Centre Management • Commercial Operations • Vendor Management/Procurement • ERP •TMS •WMS, Last Mile Delivery Software •Auditor ISO 9002 / 14000 • Six Sigma Champion •Outcome-driven • Customer-obsessed •Excellent communicator •Problem-solver •Efficiency-oriented •Financially astute •Successful talent manager