Rosaleen Chan

I’m an entrepreneurial problem solver and a people-oriented person who likes to inspire and be inspired by those around me.

I’m also an excellent communicator with strong interpersonal and cross-cultural skills which I developed through my experience of working in a variety of international roles.

I feel passionate about business, technology and people combining to achieve remarkable results.

My background is from Ericsson and business development and I%27ve seen great improvements in defining and communicating customer values from big tech companies. However, I rarely see how these values are being quantified in a scientific way.

This is one of the reasons I have created the concept of Value Quantification Modelling. It is a concept to visualize and connect customer values to business values.

The need for business transformation may be caused by external changes in the market such as an organization’s products or services being out of date, funding or income streams being changed, new regulations coming into force or market competition becoming more intense.

Using Value Quantification Modelling I can help businesses in start-up or transformation mode to explore and discover new service offerings and business models and connect these to customer and business values in monetary terms.

Value Quantification Modelling consists of a process to identify, define, quantify and qualify customer values using a set of tools such as the Business Model Canvas, Value Logic Mapping and Value Calculator.