Mikko Aro

Do you need help with starting-up and massively scaling your digital service? Commercially, technologically, operationally, and from leadership point of view?

I can bring you my experience on scaling globally the KONE 24/7 Connected Services. It is originally a predictive maintenance service (sold as value added service), that connects the customer equipment into an intelligent cloud system for continuous care and analysis. It has scaled already to hundreds of thousands of units. Nowadays it is more and more a platform for further innovation and business models

Behind massive scaling, there is a lot of learnings, to-do’s and not-to-do’s. Too often, especially in the beginning, scaling is thought to be “technical”, but to be successful it is much more than that.

Where I can provide help for start-ups or more established companies eg:
- Technology: IoT, data, analytics / machine learning and cloud platforms
- Commercial: sales, offering, portfolio mgmt
- Operations: managing field force, connectivity, round the clock monitoring
- Leadership: How to build the right culture and organization, ways of working, agile

I want to provide my experience for the benefit of others, but I also want to myself learn new skills, stay up-to-date with the latest developments and challenges, and have also a bit of fun.