Katri Mäntylä

I am an experienced leader and unit head in the digital business domain with an MBA and over 20 years of experience in organizational development, operational resilience and program management. I have managed consulting practices with P&L responsibility, sales, sales management, account management, business development, delivery, and support. I have led global technical, design, and development teams for years. I also have experience in selling and leading large programs and projects with multiple stakeholders. My background includes working in complex, cross-country, and multi-cultural organizations, collaborating with various stakeholders and functions. My career has centered on building resilient organizations, delivering large, complex programs with multiple stakeholders, and thriving in cross-country, multi-cultural environments.
As a Business Manager at Microsoft, I successfully developed and implemented new operational models, governance structures, and processes to optimize performance in a global matrix organization. I have extensive experience in workforce planning, field capability building, and change management, ensuring readiness and resilience across diverse teams. In my role as Partner Lead, I enabled collaboration with Microsoft partners to drive efficiency, unlock market opportunities, and co-create delivery models—skills directly relevant to supporting operational growth strategies.

I am a Prosci-certified change practitioner and IPMA-certified project manager, with deep knowledge of program and project management across industries. My projects have focused on digital transformation, organizational change, and operational excellence, often in high-pressure environments requiring innovative problem-solving. I also bring experience with AI and emerging technologies, leveraging them to enhance knowledge sharing, skill development, and operational agility.

My track record includes profitable business units, successful projects, and high-performing teams. I am fluent in Finnish and English, passionate about customer experience, and recognized for leading by example with a hands-on attitude. I thrive on challenges, communicate effectively with diverse stakeholders, and consistently deliver high-quality outcomes that strengthen organizational resilience and drive sustainable growth.