Dolon Mitra

I am a global HR and talent transformation leader in BFSI and professional services. Today I am Fractional COO at Think Talent, carrying operating and P&L accountability, opening new regions, and driving double-digit growth across sales and margin — over a delivery base of 10,000+ assessments and a global client roster.
The problem I keep coming back to is the one boards feel most: scaling leadership and culture as fast as the business itself.
My track record is concrete. At Axtria I helped fuel 150% business growth, lifted employee satisfaction 26%, and earned Great Place to Work certification within two years. Across earlier roles at JPMorgan Chase, Sapient, KPMG, and HDFC Ergo — as HR Head, Compensation Lead, and Talent Development Lead — I built HR functions from scratch, scaled teams from 2 to 20+, steered organisations through business transitions with zero loss of critical talent, and redesigned compensation to consolidate pay ranges by half with internal and external parity.

Two things make my work different.
• First, I have built talent capability from the outside — as an operator and coach running the P&L, growing delivery, and coaching senior leaders as a PCC coach with 800+ hours, Hogan and Lumina Spark accredited.
• Second, I have sat on the inside as the HR leader who designs the frameworks and then has to make them work on the ground. Because I have done both, I can design a solution and tell whether it will hold up in a real organisation, not just on paper.

What a board can expect from me: a real read on the business, and — as a PCC coach — a real read on its leaders. I know when people systems are quietly holding growth back, and what it takes to fix them.