Carsten Kronborg

I drove the servitization strategy and headed up scaling of the service business globally in several b-t-b and b-t-c companies. I am a strong believer in “customer first” and bring extensive experience with customer retention strategies.

Experience and competencies:
● Engineering and commercial degrees
● Global P/L responsibility for Service- and After Sales business units – covering all aspects of running a business unit in an international company (strategical, commercial, operational)
● Scaling a business internationally via subsidiaries and partners
● Establishing customer retention focus as part of the company DNA
● Global Program Management – customer retention

My contribution to the board work:
Strong strategic mind, broad commercial understanding, and structured work approach (great project manager). I support focus on the ethics in business as a natural element in meeting the business goals, and I thrive to contribute in a way which is supporting the management team – not controlling them.

Particular industry experience:
• Electronics development and manufacturing ie from Nokia, Hasselblad, GN Audio, and Brüel & Kjaer
• SaaS

Formal board Education:
DTU startup Board Education (2021)

Board and advisory roles:
Startup Board member, Fluidan ApS (2022- )
Startup Advisory Board member, Xdrive Robots ApS (2023- )
Startup mentor with the Danish Technological University (DTU), mentoring 10+ (so far) early startup teams regarding business strategy, business models, funding, team building and scaling.

Currently working part time in the scaleup AceZone as COO.