ITBM Consulting
Provide interim leadership, strategy and transformation consulting services for product, operations, and technology to healthcare and private equity clients. Drive transformation and change to impact top- and bottom-line growth.
• Led the efforts of a large team to modernize Pharmaceutical Strategies Group's SaaS platform and contributed to the company's exit from $50 million to $225 million.
• Led the IT/Systems integrations for the mergers and acquisitions of Avita Pharmacy and Galderma Pharmaceuticals with teams in Europe, the United States, and India, resulting in increased revenues, efficiencies, productivity, and cost reduction.
• Product/platform strategy, systems design, and business solutions for Optum Rx, DaVita Rx, WellMed, Centene, and MedAssets; resulted in workflow automation, and increased productivity, patient experience/CX, profitability, and revenue growth.
• Implemented SaaS/cloud platforms; achieved SOC 2 Type II attestation; built teams; drove CX & AI/ML automation; owned vendor/technology partnerships; technology contracts negotiation; adapted agile, lean, ITSM practices; resulted in increased sales, profitability, security, efficiency, productivity, and CSAT / NPS.
Provide interim leadership, strategy and transformation consulting services for product, operations, and technology to healthcare and private equity clients. Drive transformation and change to impact top- and bottom-line growth.
• Led the efforts of a large team to modernize Pharmaceutical Strategies Group's SaaS platform and contributed to the company's exit from $50 million to $225 million.
• Led the IT/Systems integrations for the mergers and acquisitions of Avita Pharmacy and Galderma Pharmaceuticals with teams in Europe, the United States, and India, resulting in increased revenues, efficiencies, productivity, and cost reduction.
• Product/platform strategy, systems design, and business solutions for Optum Rx, DaVita Rx, WellMed, Centene, and MedAssets; resulted in workflow automation, and increased productivity, patient experience/CX, profitability, and revenue growth.
• Implemented SaaS/cloud platforms; achieved SOC 2 Type II attestation; built teams; drove CX & AI/ML automation; owned vendor/technology partnerships; technology contracts negotiation; adapted agile, lean, ITSM practices; resulted in increased sales, profitability, security, efficiency, productivity, and CSAT / NPS.